Refund and Cancellation
Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase. In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
Cancellation Policy
By downloading and using Dream Golds, visiting the Dream Golds website, providing your information or availing our product/services, you expressly agree to be bound by this Privacy Policy ("Policy") and the applicable service/product terms and conditions. We value the trust you place in us and respect your privacy, maintaining the highest standards for secure transactions and protection of your personal information.
Refund Policy
Information Collection
We may collect your Personal Information when you use our services or Platform or otherwise interact with us during the course of our relationship. We collect Personal Information which is relevant and absolutely necessary for providing the services requested by you and to continually improve the Dream Golds Platform.
Personal and Sensitive Personal Information collected includes but not limited to:
- Personal details (e.g., name, contact details including residential address, date of birth, documents such as identity card / passport details / Aadhaar details / PAN / Voter ID / driving license / and/or education details) provided by you to us to avail various products/services from us.
- Your photo, if you choose to provide it for your profile or for any other relationship that may be governed by terms and conditions listed on Dream Golds Platform.
- Information related to your transactions on Dream Golds Platform, including billing information, payment methods, etc.